Frequently Asked

To sign up, simply click on the 'Register' button on the SkillUp homepage, fill in the required information, and verify your email address to get started.

You can update your profile information anytime by logging into your account and navigating to the 'Profile' section from your dashboard menu.

If you forget your login credentials, use the 'Forgot Password' feature on the login page, and follow the simple steps to securely reset your password.

Yes, SkillUp offers courses in multiple languages, including English, Thai, and other regional languages to accommodate diverse learners. You can choose your desired language from the top menu bar.

Once enrolled, you'll have lifetime access to course materials and updates unless otherwise specified.

Yes, SkillUp provides free trials and sample lessons for selected courses to help you decide before enrolling.

You only need a stable internet connection and an updated web browser. SkillUp is optimized for desktop, tablet, and mobile devices.

Yes, upon course completion, you can download verifiable certificates and share your earned credentials directly on professional networks like LinkedIn, enhancing your professional profile.

Certain advanced courses might have recommended prerequisites to ensure optimal learning outcomes.

Absolutely. SkillUp encourages continuous learning, and you can revisit and retake any completed courses to reinforce your skills and knowledge as often as needed.

SkillUp incorporates engaging gamification elements including badges for milestones, streaks to encourage consistent learning, missions for structured progress, and leaderboards to foster healthy competition and community engagement.

Earning badges and rewards highlights your accomplishments and engagement, demonstrating initiative, persistence, and competency to prospective employers on your professional profiles.

SkillUp collaborates with premier global organizations such as AWS, Deloitte, and IBM to ensure comprehensive, high-quality, and industry-aligned learning content.

Content on SkillUp is regularly updated in collaboration with industry partners to reflect the latest industry trends, technological advancements, and evolving market needs, ensuring your learning remains relevant and competitive.

SkillUp respects learner privacy and only shares data under strict data-sharing agreements for purposes such as job matching and analytics. Your data is always handled securely and transparently, in compliance with relevant privacy regulations.

Absolutely, SkillUp offers 24/7 support via email, and a comprehensive help center to resolve your queries quickly. Further details: https://skillup.global/en/contact

SkillUp Pro is our premium subscription that gives you extra learning resources, exclusive courses, and career tools to accelerate your progress.

Pricing is shown on the subscription page. You can choose a monthly or annual plan depending on your needs.

Pro subscribers enjoy access to exclusive job-matching opportunities, advanced learning modules, certificates, and priority support.

Yes. You can cancel your subscription at any time in your account settings. You’ll still have access until the end of your paid period.

We accept major credit and debit cards securely processed by Stripe. In Thailand, you can also pay quickly and conveniently with PromptPay.

Yes. Stripe uses industry-leading encryption and PCI DSS compliance to protect your card details. For PromptPay, transactions are processed through Thailand’s national secure payment system. We do not store your financial information.

Yes! The Basic version of SkillUp is always free, giving you access to core courses and community features.

Absolutely. Your learning progress, certificates, and profile remain intact when you upgrade or downgrade